Optimise investigates patterns of incidents or accidents in workplaces such as:
slips, trips and falls
product damage or product quality issues
inefficient production or production holdups where ‘human factors’ are identified.
In these scenarios a work system approach is used for data gathering – task observations, worker interviews, review of company information and records, manager interviews, etc – and a robust approach to data analysis and synthesis applied.
Using Intersafe’s 8Steps™ methodology for incident investigation, Optimise provides human factors/ergonomics expertise within incident investigation teams. Effective incident investigation is an important step to prevent future incidents of a similar nature, and thus reduce risk.
Robust and thorough incident investigation processes are necessary - particularly when it is tempting to simply state the cause as ‘human error’ or ‘human factors’ - which may be blaming in nature and unhelpful to the goal of preventing future incidents. Working within a strong scientific approach, rigorous incident investigation methods result in a detailed understanding of the factors that may lead to events. Understanding people, equipment and environment is core to the work of ergonomists, and key in carrying out effective incident investigations.